1. ARRIVAL AND DEPARTURE
Check-in: from 4 PM / Check-out: until 10 AM
Late arrival: the reserved mobile home will be held for the guest until 2 PM the following day, and the guest will be charged from the reservation date.
Earlier departure: the guest is obliged to pay the whole reserved time period.
Later departure: for stay in the mobile home after 10 AM on the departure date an additional day is charged.
The guest is responsible for any damage to the accommodations and its furnishings caused by carelessness. Upon arrival, guests are advised to check the inventory according to the list available in mobile homes, because they will be held responsible for all missing inventory upon check-out.
Arrival: from12 o'clock/ Departure: until 12 o'clock
Late arrival: the reserved pitch will be held for the guest until 12 AM the following day, and the guest will be charged from the reservation date.
Earlier departure: the guest is obliged to pay the whole reserved period. (In case of later arrival or earlier departure than booked, the guest will be charged with the fee for uninhabited pitch.)
Later departure: for stay on the pitch after 12 o'clock on the departure date an additional day is charged.
Pitches must be left clean and tidy.
Pitches and mobile homes can be reserved via e-mail, fax or directly via our on – line booking system. Our offer is based on available capacities, upon the guest's request and it is sent as soon as possible.
• Mobile homes
: The reservation is confirmed after the camping receives the prepayment of 30 % of the total amount of reservation. The amount can be paid via bank transfer; or directly on internet when the reservation is made via on-line booking system. For the reservation of a particular number of mobile home, the fee amounts to 50 Eur.
• Camping pitches: Guests can book a pitch in a specific zone by paying a reservation fee of 20 Eur. For the reservation of a specific pitch number the fee amounts to 50 Eur. The fee is paid via bank transfer. Booking a specific pitch number is only possible via e-mail. In on-line booking system the payment of 10% of the total amount (including the reservation fee) is required. It can be paid directly on the internet or via bank transfer.
If the advance payment has not been made until the given date, the reservation will be considered invalid and consequently cancelled. Confirmation of a reservation includes the acceptance of these General conditions.
3. CHANGE AND CANCELLATION OF A RESERVATION
For all modifications of the reservations, guests need to contact the camping via e-mail, and the booking department is obliged to notify the acceptance of the changes in written form.
Mobile homes: The reservation will be held until 2 PM of the following day.
For cancellations made 45+ days prior to arrival date, guest is entitled to the refund of 100% of the prepayment (reduced for the amount of handling fee - cca 15 Eur). For cancellations made between 31 and 44 days prior to arrival date, guest is entitled to the refund of 50% of the prepayment. For cancellations made less than 30 prior to arrival date, and in case of no-show, the advance payment is retained. Reservation fee for particular number of mobile home is non-refundable.
Camping pitches: Reservation fee for pitches is non-refundable.
The guests are advised to take out cancellation insurance, with a company of their own choice.
4. CAMPING CONDITIONS
The price of a pitch includes usage of electricity, water (depending on the Zone) and the use of sanitary facilities.
The price of mobile homes includes the maximum number of persons as stated in the pricelist, extra persons are not included in the price. Mobile home rental includes: bed linen and towels (changed on the 8th day), cooking utensils, kitchen cutlery, animation, air-conditioning, electricity and water. The mobile homes are equipped with: refrigerator, cooker, sat TV, air conditioning, outdoor furniture.
Daily visitors are allowed to stay in the camping from 7 AM until midnight. They are obliged to check-in at the reception desk and pay entrance fee according to the pricelist.
If a person is found in the camping unregistered, he or she must pay the fee in the amount of 1.000,00 HRK.
Pets are allowed with prior approval and with extra charge according to the pricelist. During their stay in the camping, pets must be kept on a leash.
Entering into the camping entails the guest’s agreement to act according to to the aforementioned conditions and the house rules.
Payment can be done in cash (only in kuna, according to the daily middle exchange rate of Croatian National Bank) or by card (MasterCard, Visa, Maestro, Diners, Amex). The payments are to be made between 7 AM and 9 PM on the reception desk. In winter months, reception is open for payments from 8 AM to 12 AM.
Management will not be held liable for theft, accidents, or damage to property or persons, nor will it be held liable for damage caused by thunderstorms, hail, fallen trees or branches, illnesses, including that of plants, epidemics, fire, natural disasters etc.
The guests are advised to take out insurance covering both their equipment and campsite risks.